10X Hub
Privacy Policy
Last Updated: October 20, 2025
1. Introduction
10X ERP ("we," "our," or "us") operates the 10X Hub platform at hub.10xerp.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Authentication Information
We collect information you provide when signing in to our service:
- Email address
- Name and profile information (from Google OAuth)
- Profile picture (from Google OAuth)
- Authentication tokens
2.2 Usage Information
We automatically collect information about how you interact with our service:
- Browser type and version
- Device information
- IP address
- Pages visited and features used
- Date and time of access
2.3 Business Data
Data you create and manage within the platform, including:
- Sprint metrics and analytics
- Client information and relationships
- Team performance data
- GitLab integration data
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our service
- Authenticate and authorize users
- Process and display business analytics and metrics
- Send administrative communications
- Monitor and analyze usage patterns
- Improve and optimize our service
- Ensure security and prevent fraud
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in providing our service (Supabase for database, Vercel for hosting, Google for authentication)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure authentication (OAuth 2.0, Magic Links)
- Regular security audits and updates
- Access controls and role-based permissions
- Automated database backups
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data by contacting us at hub@10xerp.com.
7. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
- Withdraw consent
To exercise these rights, contact us at hub@10xerp.com.
8. Third-Party Services
Our service integrates with:
- Google OAuth: For authentication (Privacy Policy)
- Supabase: For database and authentication (Privacy Policy)
- Vercel: For hosting (Privacy Policy)
- GitLab: For project data synchronization (Privacy Policy)
9. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email to registered users.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: hub@10xerp.com
Website: https://hub.10xerp.com